FAQ

FAQs

Q: What is Junk Removal or Junk Hauling?

Junk removal or Junk Hauling is a service that involves the pickup and removal of unwanted items. We load, haul, and dispose of your unwanted Junk & Trash for a fee. We provide Junk Removal & Hauling services for Residential, Commercial, and Industrial customers as a one time job or on a continuing basis. No job is too big or too small. We have removed as little as one couch from a house and as much as 50+ truckloads from an entire office building. We have removed junk from rooftops, attics, garages, basements, back-yards, offices, warehouses, storefronts, alleyways, parking lots, houses, condo’s, apartments, construction sites, trailer homes, storerooms, and even commercial trailers. Depending on the items being hauled and the junk removal service provider the pricing will vary. Depend on the Junk Shot Team’s Low Price Guarantee and you win! Once the items have been removed from the property they are hauled away never to be seen again. They may end up going to a recycling center, a second use store, or a disposal station. Below are some examples of where items can end up after being removed from your location. At Junk Shot, our goal is to have 70% of our items not end up in our landfills.

Q: How far in advance should I schedule my appointment?

Appointments should be scheduled as soon as possible, that way you can assure yourself of the day and time that you want. The only guaranteed arrival time is the first appointment in the morning. Any other scheduled appointments are not as exact because we don’t usually know how long the other previous jobs are going to take, however, rest assured that we work diligently to service all of our customers. Sometimes we may be able to accommodate same-day service, but don’t count on it. Remember that lack of planning on the part of the customer does not constitute an emergency on the part of the Company.

Q: Who is the Junk Shot Team? My waste hauler?

We are a full-service trash and recycling company. We handle all of the “outside–of-the-garbage-truck” services. We don’t do curbside pickup! In fact, we handle everything you don’t or can’t take to the curb! We help you finally get rid of unwanted items (including old sofas, mattresses, refrigerators, electronics, renovation materials, construction debris, yard debris, etc.) by removing them from wherever the items are located in or around your property and taking them to be properly recycled or disposed of the same day. We save you the time, money, and aggravation associated with any alternative. We are charged to dispose of the items just as you would be. Our pricing includes all labor, disposal fees, fuel, travel time, etc. Up to 80% of the items we remove are donated or recycled.

Q: Is your company headquartered in Florida?

Yes, we are proud to say that we are one of the only Professional and Leading Junk Removal Service Companies that is a Homegrown Tampa Company. Some junk hauling companies actually have Foreign Command Centers or maintain their franchise center of operations out of state. Our uncomplicated roots allow us to deliver further savings to our down-to-earth neighbors, clients and friends. We 100% support our home state of Florida and our Country’s future economic growth.

Q. What’s the difference between hauling junk myself and hiring someone else to do it?

If you have junk & trash that is too heavy and cumbersome for you to handle then we can help. If you don’t have the time, the energy or the will to rent a truck and do all the loading and unloading yourself, we can help. If you have better things to do with free time than to spend it hauling all the junk to the dump, we can help. We started this business when we hauled some old furniture to the dump a few years back this daylong endeavor required us to waste at least two hours getting a rental truck. Then, the trip to the transfer station, which required another wait in a long line of cars plus disposal fees. On top of that, the nearby transfer station is fussy about what they would take. We had to sort debris on the truck and STILL head to the dump with what was left. Not fun. We save you the time, money, and aggravation associated with any alternative!

Q: Do you use Bio-Diesel fuel for your trucks?

In our effort to reduce harmful emissions in the bay area, our UJV’s (Urban Junk Vehicle) run on BIODIESEL derived of waste vegetable oil or a mixture of BIODIESEL and petroleum (due to reliability issues on some of our trucks). We are very proud of the fact that we use biodiesel. We feel great running our vehicles on a renewable fuel that comes from a waste source. Why? Because it lowers our emissions significantly and reduces the particulate matter in our emissions. Do you really want to be breathing in dirty diesel air from our trucks when we back up into your driveway?

Q: How do I get the best value out of junk removal? Do you have junk removal tips?

There are the secrets to getting the most economical results. Our junk hauling service is based on how quickly and efficiently we can recycle materials. Here are our top 4 junk removal tips on how you and the Junk Shot Team can save money. Get all of your junk taken at once: we give volume discounts, so the more junk you have the more you save. Get together with your neighbors get junk removed at the same time. Break down the old junk items so they can fit flatter in the truck. Maximize the garbage services you already pay for, stuff your trash can and other recycling bins with as much as you can!

Q: What items will the Junk Shot Team take?

We are able to take away anything non-hazardous that two people can lift into a truck. What we DO take: Metals – Aluminum, copper, Tires with rims Furniture – Couches/sofas, sofa beds, mattresses, bookcases, tables, chairs, desks Appliances – Fridges, freezers, washers & dryers Office – Desks, Chairs, etc Electronics – CPUs, Monitors, Copy Machines, Printers, Stereo, Game Consoles Garage, Attic, and Shed junk – Boxes, books, old tools, tires, cardboard, paper, trash Garden and Yard Waste – Branches, tree and bush clippings, soil and sod Wood – Fencing, firewood, old timber Construction materials – Debris, tiling, corrugated iron, studs, Lumber, Plywood, 2”x4”s, etc. Renovation refuse – Walls, windows, floorboards, drywall, plasterboard, & concrete from broken pathways, etc.

Q: What we WON’T take:

WHAT WE CAN NOT REMOVE: Paint, chemicals, any kind of oil/lubricant/solvents, asbestos, any kind of contaminated material (asbestos), gas containers (empty or full), any combustible material (gun powder, dynamite, gasoline, kerosene), any excrement material, dead animals, nuclear material, medical waste, toxic materials or hazardous waste or anything considered dangerous. Drivers and trucks are not licensed to carry hazardous materials. However, we are pleased to provide you with links to assist you in finding environmentally friendly ways to dispose of most kinds of Hazardous Waste in your area.

Q: Why can’t you give me an exact price before you arrive?

Based on the information you provide we will quote you a tentative price over the phone, however without actually seeing the type of material, how much material, how far the material is from the truck and how easily it is loaded, and how much space the items take in our truck. Pricing is based on volume and nature of the material to be loaded. Only after our team has looked at the material and scope of the work can we then give you a firm price. When we arrive, Then the truck team will confirm the final, no-obligation price before any work is done.

Q: How do you accept payment?

All jobs are paid in full upon completion of the work. If you cannot be there to pay at the time of completion, then arrangements must be made to pay for the work in advance or by credit card. We accept VISA and MasterCard as well as personal and company checks or cash. We offer invoicing for our preferred commercial clients and customers who have established a credit relationship with us. In any case, your satisfaction is always guaranteed!

Q: Why do you book appointments in two-hour timeslots?

We book appointments in two-hour timeslots in order to provide real arrival expectations, accommodate any traffic delays and unforeseen events due to a previous job that was larger than expected. Teams will call you within an hour before your appointment time and give firm arrival times.

Q: Can you pick up my junk even if I am not on-site?

Unless you have previously received an onsite job estimate you should do everything possible to be there when the Junk Shot Team truck arrives, for obvious reasons. We call our customers one hour in advance of arrival however if you cannot be on-site when the will assess your load (if it is accessible), determine pricing & we will call you with a FIRM PRICE before we load anything. We will accept a credit card payment over the phone.

Q: What tools do you carry?

A typical Junk Shot (truck) carries two strong and efficient people, a dolly, brooms, a large dustpan, rake, shovel, and strong plastic bags. We do not carry ladders or operate equipment. Depending on your job location furniture dolly or hand truck cart. Additional equipment like a wheelbarrow must be specified in advance. We do not carry ladders or operate any machinery. Sometimes we employ the services of a Bobcat or Forklift with an operator for an additional fee if the job demands it, however, this must be arranged in advance.

Q: What do you do with the junk?

It depends on what it is. We strive to recycle over 80% of the items we remove (metals, wood, plastic, tires, cardboard, etc.). If items are considered salvageable, we like to take them to an appropriate charity drop-off location for donation. We do our best to recycle as much as we can. We then go to the transfer station or to the dump.

Q: Can you move my stuff to another location?

We do not have the proper vehicles or licensing to transport items for moving or relocation purposes. The truck is a “junk” truck and is dirty inside. We can only take away any items you no longer need.

Q: Why wouldn’t I just use a dumpster?

The Junk Shot Team is considerably more economical and efficient than using a dumpster. We arrive, estimate, load up your junk, and get out. Two people do the labor and clean up for you. The fee is based on volume – saving you the cost of paying for an entire dumpster (regardless of whether it’s full or not). Dumpsters look unsightly on your property and you have to do all the loading and clean up yourself. With the Junk Shot Team, you only pay for the amount of junk going in the truck. We are a true full-service junk removal and hauling solution.

Q: How big is your truck?

The steel box on the back of our truck is 14 feet long, 8 feet wide and 5 feet high. That is equal to about six regular (F-150) pick-up truckloads.

Q: Are you licensed to do this work?

We are licensed by corresponding local governments. Additionally, the trucks are fully insured and also carry a 1 Million dollar General Liability Policy. Pinellas County, FL is our local licensing entity and whose license we must maintain in good order if we are to use their dumping sites.

Q: When should I book an appointment? Schedule same day or next day service?

Contact us as soon as possible as time slots fill up quickly. Once you call, we’ll let you know the availability in your area. We specialize in same day and next day trash and garbage removal services. There’s no need to wait days or even weeks – just call us today and we’ll work around your schedule!

Q: Can you do jobs after normal business hours?

Yes, we can! We have done many jobs after closing time at the convenience of the customer but please be aware that there are limits as to what can be done because the landfills usually close after 4:00 pm. We have worked all night to empty out whole floors of office furniture and equipment in large office buildings and we have also worked many Sundays in secure buildings. Extra charges will apply for obvious reasons. Contact us and we’ll be happy to discuss your options. Special arrangements can be made if required.

Q: How many men come with your truck?

Included in the price you will get 2 strong and able-bodied men for 1½ hours. These are experienced men who are not afraid of hard work and who will work diligently to finish the job to your satisfaction. Longer lasting jobs (Multiple loads) and/or jobs that require extra men will incur an additional charge.

Q: Can you provide us with a donation receipt for tax purposes?

Because many donation centers are selective about what they can accept, we cannot guarantee that your items will be donatable. We recommend that you call your local charity first if you are interested in obtaining a tax deduction.

Q: Do your workers take tips? Is it appropriate?

Yes, they do, it is not required of course, but we feel it would be disrespectful to our workers to prohibit them from receiving tips. If you desire to tip, you can tip them in cash.

Q: Do you do clean-ups for parties and special events? Is it possible to hire Junk Shot to help with a last-minute move or to help empty a portable storage unit?

Party Planners: The best part of hosting an event is, by far, the event itself! It’s certainly not all the cleaning up afterward! the Junk Shot Team offers After Party & Special Event Cleanup Services. We will clean up after a party at your home or at your designated venue. Home Owners: the Junk Shot Team can provide the In-Home Moving Help it takes to carry heavy furniture up staircases and through narrow halls. Reduce your exhaustion and let us provide you with an economical labor solution. We bill by the 1/4 hr so, there is no charge for time not used.

Q. What are our areas of expertise?

The Junk Shot Team specializes in: Junk Removal – Residential Junk Hauling – Commercial Hauling – Office Furniture Removal – Junk Pick Up – Junk Hauling – Trash removal

Give us a call today to get a free quote on your junk removal in Richmond, VA.